Returns / Exchanges

Returns

Our return policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately, we can't offer a refund or exchange. If you need to return an item, please email us at info@davillage.us with your order number and a brief message  explaining what you need to return. Please ensure your item is unused and in the same condition that you received it.

 

Exchanges

We make exchanges free, fast, and easy! If you need to exchange an item, just email us at info@davillage.us with your order number and a brief message explaining what you need to exchange. We'll email you a prepaid shipping label and get your new item shipped out right away.

 

Refunds

Once we receive and inspect your return, we'll notify you by email that we have received your returned item and let you know if your refund has been approved. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within 5-7 business days.

If you have any questions or need assistance, please don't hesitate to Contact Us. We're here to help!