FAQ

  1. What is my order processing? Once your order is placed, we'll do our best to process the order as quickly as possible. We aim to ship all orders on the same or next business day, and we promise to get your order on its way as soon as we can. Once shipped, please allow 24 hours for your tracking number to update.

  2. How do I track my order? You'll receive an email confirming that your order has been shipped out, and it will include your tracking information.

  3. I emailed customer service, how long will it take them to respond? Our customer service representatives will respond to inquiries within 1-2 business days. We appreciate your patience.

  4. Is DA Village clothing true to size? We strive to ensure our clothes fit perfectly. For more detailed information about sizes, please refer to the size guide on each product page.

  5. What Payment methods does DA Village accept? We offer a secure checkout process managed by Shopify and PayPal, the world's leading online payment gateways. We accept all major credit and debit cards.

  6. Any other questions? Please visit our Contact Us page here, and we'll be happy to assist you.